Legal Notice

Last Updated: November 2025

This Legal Notice (“Notice”) outlines the legal obligations, rights, and terms governing the use of penyelesaian.com (“Penyelesaian,” “we,” “us,” or “our”). By accessing or using this website, you acknowledge that you have read, understood, and agreed to comply with this Notice and all policies published on our platform.

This Notice should be read together with our Terms & Conditions, Privacy Policy, Shipping Policy, Return & Refund Policy, Cookie & Tracking Policy, Intellectual Property Notice, DMCA Policy, Cancel/Change Order Policy, Payment Methods Policy, and FAQ Page.

1. Website Ownership

Website: penyelesaian.com
Store Name: Penyelesaian
Business Type: Online retail store selling dresses, bags, chain belts, and fashion accessories.
Contact Email: support@penyelesaian.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

penyelesaian.com is owned and operated as an online commerce platform specializing in fashion products.

2. Purpose of This Website

The Website provides information, products, and services related to online shopping. Its primary purpose includes:

  • Displaying product descriptions, specifications, pricing, and availability
  • Facilitating secure online ordering and checkout
  • Assisting customers through support channels
  • Providing legal and policy documents for customer reference
  • Providing delivery information and order-status details

All content is provided for informational and commercial purposes only.

3. Acceptance of Legal Terms

By using penyelesaian.com, you confirm that:

  • You agree to all policies displayed on the website
  • You are legally capable of entering into binding agreements
  • Your use of the website complies with all applicable laws

If you do not agree with this Notice, you must discontinue use of the website immediately.

4. Intellectual Property Rights

All materials on penyelesaian.com—including text, product images, logos, graphics, videos, and descriptions—are the exclusive property of Penyelesaian or are used under authorized licenses.

Users may not:

  • Copy
  • Reproduce
  • Modify
  • Translate
  • Distribute
  • Display
  • Sell
  • Publish
  • Create derivative works

Unauthorized use may result in legal action. Refer to our Intellectual Property Notice for more details.

5. Accuracy of Information

We strive to ensure content accuracy; however:

  • Product colors may vary due to screen settings
  • Availability may change without notice
  • Errors may occur in pricing or descriptions
  • Prices may be updated at any time

Penyelesaian is not responsible for losses caused by reliance on inaccurate or outdated content.

6. Third-Party Links

Our website may include links to third-party sites such as shipping carriers, payment gateways, or tracking tools. These external sites are not controlled by Penyelesaian, and we do not guarantee their:

  • Accuracy
  • Security
  • Privacy practices
  • Availability

You access external sites at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, Penyelesaian is not liable for:

  • Server interruptions or downtime
  • Carrier or customs delays
  • Errors in product information
  • Loss of data or revenue
  • Unauthorized account access
  • Any damages resulting from improper site use

Your use of the website is at your own risk.

8. User Obligations

Users agree to:

  • Provide accurate order information
  • Avoid fraudulent activities
  • Not misuse website features
  • Not interfere with website security
  • Follow policies including Shipping, Returns, Privacy, and Cookies

9. Commercial Transactions & Order Fulfillment

Handling Time 1–2 business days
Transit Time 2–6 business days
Shipping Rate Flat rate $6.99
Order Cut-Off 5:00 PM (GMT-05:00), Monday–Friday
Return Window 70 days from delivery
Refund Timeline 10 days after approval
Refund Fees No fees
Carriers USPS / UPS / FedEx / DHL eCommerce

10. Privacy & Data Protection

We process personal information in accordance with our Privacy Policy and use cookies and tracking technologies as described in our Cookie & Tracking Policy. Users may contact support for data requests.

11. DMCA & Copyright Compliance

Penyelesaian complies with the Digital Millennium Copyright Act. Copyright owners may file DMCA Notices, and users may submit Counter-Notices. Repeat violations may lead to account termination.

12. Legal Compliance

We comply with all applicable e-commerce, consumer protection, security, and intellectual property regulations. We reserve the right to refuse service when required by law.

13. Changes to This Legal Notice

We may update this Notice at any time due to legal, operational, or security changes. Continued use of the website indicates acceptance of revised terms.

14. Governing Law

This Notice is governed by applicable laws and any disputes will follow the jurisdiction stated in our Terms & Conditions.

15. Contact Information

Email: support@penyelesaian.com
Website: penyelesaian.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)